PARTNER-LED DELIVERY

Why is being partner-led beneficial to clients?

Engaging with a partner-led model means, that as a client, you have access to a Partner who is accountable for the entire service from start to finish.

Partners take full responsibility for everything that is delivered either on site or working remotely. As a Subject Matter Expert, they understand your industry - but become fully ingrained within your specific organisation to determine exactly how you work and what your needs are.

A dedicated point of contact

Partners take accountability for the change your organisation wishes to achieve, through the project outcomes and objectives defined in the Statement of Work. They deal with any issues that may arise in a swift and efficient way and also take pride in delivering the projects.

They help you develop the ask that you want from the Associate Consultant, but take away the pain of having to deal with a consultant directly.

Your Parceman Hill Partner is your dedicated point of contact. Using them as your eyes and ears, you are able to see exactly what you are getting as a deliverable, what the service provision looks like and whether there are any risks that need to be mitigated.

 Meet one of our Parceman Hill Partners

“The best part of my job is helping clients realise how they can optimise their change.”

DAN BIGGS - SENIOR ASSOCIATE PARTNER

  • I’m one of the Senior Associate Partners. I look after a number of our high-level clients across the financial industry. I guarantee that the day-to-day maintenance and running of the Statements of Work are allocated to our Associate Consultants - liaising with all levels of management and those persons working on the shop floor to ensure a smooth running of the day-to-day activity.

  • I’ve worked in the financial sector for circa twenty years in a number of different guises - coming from an underwriting background and working within financial organisations - to now operating within Parceman Hill as a partner and looking after clients within that industry.

  • I’ve got a range of items that I bring to the table: my breadth and knowledge within the financial industry, my ability to liaise with people at different levels taking into consideration their personalities and their way of working, and understanding what needs to be done at the coal face i.e. working with my consultants very closely to help drive them to success.

  • I joined Parceman Hill because of my relationship with Gary and Scott. I’ve known them for a long time, I’ve worked as a contractor with them as well as assisting them in items such as interviews, interview questions, looking at job profiles.

    I like the way that they work, I like the mentality and drive that they have and I also like package that Parceman Hill offers. The way that we operate and work with our clients very closely is something that I wanted to do.

  • We are different from other tiered consultancies because of what we can offer, the experience we have in specific fields and the way that we work closely with our consultants to ensure that they are comfortable in what they are doing - offering a layer of assistance to our consultants that you might not get with other firms e.g. assisting them in prescribing how they are going to complete the task that they’ve been asked for.

    Also the fact that we are open, we are very honest and we are very much available to assist our clients at any point in time.

  • The Third Dimension is what Parceman Hill offers. It is the way that we operate, the way that we deal with our clients and how we assist our consultants to be successful. It’s the knowledge that we bring in specific fields. It’s the large group of experts that we have surrounding us that can assist you and your organisation to successfully implement your challenges.

    We bring a skill-set, an understanding of the industry that our client is operating in, and the quality of our consultants to help them resolve their issues in a timely and efficient way.

  • The Associate Consultants that Parceman Hill use are a known entity, they are vetted, trusted and live up to the values that Parceman Hill stands for. We look for consultants that have a skill-set and quality which is above and beyond that of what clients expect and entrust them to be the face of the business.

  • The impact that Parceman Hill is making in the industry that I operate within - is that we are showing organisations how we can take away their problems in terms of operating with direct consultants or contractors, by showing what can be done (a better way of working) and demonstrating what quality truly feels and looks like.

  • Parceman Hill offers a partner-led assured delivery to our clients - supplying partners and consultants who understand the industry, the tools and the ability to exceed expectations.

  • At the moment a lot of clients are coming to us with regulatory asks. We are also seeing a lot of efficiency gain work, due to the landscape changing in terms of more people working from home than coming into the office.

    Clients are looking at ways to ensure that the process is efficient and secure, and that their staff are able to work in a correct way whilst they are at home.

  • Parceman Hill will continue to grow. We will continue to provide our clients with a successful resolution to the problems they have. What I want to see is more organisations using and adopting the way that we operate so that they can be successful.